Privacy Policy
Effective Date: 30/03/2026
Riverclay (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our marketing communications.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, business name, and other identifying details.
Marketing Data: Information provided when opting in to receive SMS, email, or other communications.
Usage Data: Pages visited, actions taken, IP address, browser type, and referral data.
Communication Records: SMS, email, and other communications sent to or received from us.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our services and personalize your experience
Communicate with you via SMS, email, or phone
Send appointment confirmations, reminders, and responses to service inquiries
Send marketing communications (only with your consent)
Improve our website and service offerings
Ensure compliance with legal and regulatory requirements
3. SMS Marketing & Compliance
If you opt in to receive SMS messages from us:
You will receive messages related to appointment confirmations, reminders, service updates, and responses to service inquiries
Message frequency varies
Message and data rates may apply
Consent to receive SMS is not a condition of purchasing any goods or services
You can opt out at any time by replying “STOP”
For help, reply “HELP” or contact us at [email protected]
SMS Data Privacy
We do not share SMS opt-in data or consent with any third parties, excluding aggregators and providers of the text messaging services used to deliver messages.
4. How We Share Information (A2P Compliance)
We do not sell your personal information.
We may share your information with subcontractors and service providers (such as CRM platforms, email systems, and customer support tools) strictly for the purpose of delivering our services.
Mandatory Clause:
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
We will never share your personal data with unrelated third parties for their own marketing purposes.
5. Cookies & Tracking Technologies
We may use cookies, tracking pixels, and similar technologies to enhance your browsing experience and analyze site traffic.
You can control cookie settings through your browser preferences.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
This includes the use of SSL (Secure Socket Layer) encryption for all data submitted through our website forms.
7. Your Rights (GDPR & CCPA)
You have the right to:
-Access or Update: Request a copy of your data or correct inaccuracies
-Unsubscribe: Opt out of marketing communications at any time
-Deletion: Request that we delete your data (subject to legal obligations)
To exercise your rights, contact us at: [email protected]
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
9. Children’s Privacy & Age Requirement
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If we become aware that such data has been collected, we will delete it promptly.
By opting into our SMS services, you represent that you are at least 18 years of age.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Information
If you have questions or concerns about this Privacy Policy, contact us:
Business Name: Riverclay LLC (DBA "Riverclay")
Physical Address: 2810 N Church St 19802, Wilmington, Delaware, United States
Business Phone: +1 949-283-2775
Support Email: [email protected]